How can we help?
Have a question, an idea, or something you would like to report? Send us a message and our team will take a look. We are here to keep Frixy calm and friendly for everyone.
Email us
frixy0001@frixy.comLeave a message
Use the form below and we will review it.
Response
We aim to reply within a few business days.
Send us a message
Fill in the form below. Name and email are optional, but leaving an email helps us reply to you directly.
Frequently asked questions
How do I capture a Spark?+
Open Frixy, tap the create button, and add the scene you want to keep. Your Spark is saved to your space so you can revisit it any time.
How do I find Circles that match my pace?+
Explore the Circles tab to browse rooms by mood and interest. Join the ones that feel right and leave any time.
Something feels out of place. What can I do?+
You can report or hide any content in a tap. Reports are reviewed by our team, and hiding keeps it off your feed right away.
How do I send feedback?+
Use the message form on this page. Share as much detail as you can and we will get back to you if you leave an email.
Looking for how we handle your information? Read our Privacy Policy.