Privacy Policy

Frixy ("Frixy," "we," "us," or "our") provides a warm, simple app for sharing everyday city moments. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to the Frixy application and related websites and services (together, the "Services").

We designed Frixy to be a calm, friendly space. We aim to collect only what we need to run the Services and to keep the experience safe and pleasant. By using Frixy, you agree to the practices described in this Policy.

We collect the following categories of information:

• Information you provide.Content you create such as posts ("Sparks"), comments, and the Circles you join, along with any message, feedback, or report you send to us, including an optional name and email address if you choose to share them.
• Profile details. Basic details you add to personalize your experience, such as a display name or preferences. You control what you add.
• Technical and usage information. Standard information such as general device type, app version, language settings, and how features are used, which helps us keep the Services reliable and improve them.
• Support information. When you contact us or submit feedback, we keep the content of your message and any contact details you include so we can respond and improve the Services.

You can use many parts of Frixy without providing your real identity. Please avoid sharing sensitive personal information in your posts or messages.

We use information for the following purposes:

• To provide, maintain, and improve the Services and their features.
• To display the content you choose to share and to power Circles and browsing.
• To respond to your questions, feedback, and reports.
• To keep Frixy safe, including reviewing reports, reducing spam and abuse, and enforcing our guidelines.
• To understand how the Services are used so we can make them better.
• To comply with applicable laws and protect the rights and safety of our community.

Where applicable law requires a legal basis, we process information to perform our agreement with you (to provide the Services), based on our legitimate interests (such as keeping the Services safe and improving them), to comply with legal obligations, and, where relevant, with your consent. Where we rely on consent, you may withdraw it at any time.

We do not sell your personal information. We share information only in limited ways:

• With other users. Content you choose to post is visible to others according to the way you share it within the Services.
• With service providers. We work with trusted providers who help us operate the Services (for example, hosting and infrastructure). They may process information only on our instructions and are required to protect it.
• For legal and safety reasons. We may share information if required by law, or to protect the rights, property, or safety of Frixy, our users, or the public.
• Business transfers. If Frixy is involved in a merger, acquisition, or similar transaction, information may be transferred as part of that process, subject to this Policy.

Frixy is built for kind posts and calm spaces. If something feels out of place, you can report or hide it. Reports help us review content and take appropriate action to keep the community friendly and safe. We may remove content or limit accounts that do not follow our guidelines.

We keep information for as long as needed to provide the Services and for the purposes described in this Policy, such as responding to support requests, keeping the community safe, and meeting legal requirements. When information is no longer needed, we take reasonable steps to remove or de-identify it.

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please help protect your account by keeping your device secure and being thoughtful about what you share.

Depending on where you live, you may have rights regarding your information, including the right to access, correct, delete, or restrict certain processing, and to object to certain uses. You can also:

• Edit or remove content you have posted.
• Hide or report content that feels out of place.
• Contact us to make a request about your information.

To exercise any of these choices, contact us at frixy0001@frixy.com. We will respond in line with applicable law. We will not discriminate against you for exercising your rights.

Frixy is not directed to children, and we do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided us with information, please contact us and we will take appropriate steps to remove it.

Frixy may be operated from, and information may be processed in, locations that are different from where you live. Where we transfer information across borders, we take steps to protect it consistent with this Policy and applicable law.

The Services may reference or link to third-party content or services that we do not control. This Policy does not apply to those third parties. We encourage you to review the privacy practices of any third party you interact with.

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. If the changes are significant, we will provide a more prominent notice where appropriate. Your continued use of the Services after an update means you accept the revised Policy.

If you have any questions, requests, or concerns about this Privacy Policy or your information, please contact us at frixy0001@frixy.com. You can also reach our team through the Technical Support page.